Pre-order (verb)
pre· or· der ˌprē-ˈȯr-dər
To order (something) in advance of its release.

Pre-orders are estimated to take 6-8 weeks for printing and shipping from start to finish. All releases unless otherwise stated are pre-orders.

International customers are 100% responsible for all import/customs fees and taxes set by their own country. If fees/taxes are refused and left unpaid OR your order is not picked up from an access point/post office your order will be considered abandoned. If this occurs, you will not receive a refund nor a replacement order from RF.

If your order is returned back to us, you will be responsible for return shipping costs.

In-stock orders are typically processed within two to five (2-5) business days. However, please allow for a maximum of ten (10) business days for processing. Please note that weekends and holidays are not considered business days.

This does not include Archive drops which typically bring in several thousand orders. This process can take roughly 3-5 weeks from start to finish. Updates are added to the Pre-Order Updates page every other day.

Pre-Orders have an advertised lead time of 6-8 weeks from sales end till Shipping. Delays in supply chain/printing can occur, customers will be notified of delays via email.

Size Changes
Notice a size error in your pre-order? We can help! You have 7-days from ordering to update your sizes. After 7-days we can no longer edit the order. However this does NOT apply to Archive and Holiday Restock releases.

Address Changes
Moving? Old Address auto-filled? No problem! As long as your order hasn't already shipped it can be changed! Just shoot us an email with your order number and your new address and we'll make sure it's shipped to the correct address.

Returns are only accepted in the case of company errors, which encompass damaged items, holes/tears, wrong items or stains. We do not accept size exchanges or returns for any other reason.

If you received the wrong item please contact customer service with your order number and they'll be happy to set up an exchange immediately! Approved exchanges must be completed within two weeks of receiving your return label.

Outside of shipping errors, all sales are final. Please be aware when choosing your size/colorway. If you just ordered and need to change your size, you have 7-days to contact customer service to make those changes.

ALL RETURNS AND EXCHANGES MUST BE IN UNWORN/UNUSED RESELLABLE CONDITION. IF THEY HAVE BEEN WORN, STAINED OR DAMAGED THEY WILL BE NOT ACCEPTED.

**THIS EXCLUDES HOLIDAY RESTOCK & ARCHIVE SALES.**

For further details regarding your order, please reach out to us via email at info@ruckingfotten.com.

Discounts don't apply to all items in that category.

For example, AOP T-Shirts and App Exclusives are excluded from all discounts, promo codes and shipping discounts.

We do not combine orders.

It quickly becomes a logistical nightmare and to guarantee accuracy we do not combine orders.

There may be slight variations; colors may appear brighter/darker on a computer/phone screen.

Tie Dye garments are a hand dyed product that vary from shirt to shirt, thus creating a 1 of 1 item. Variations apply to design and color vibrance.

If there was an address error or you were unable to receive your package/it was undeliverable and it was returned by the shipping carrier you may be responsible for return shipping fees in addition to the cost of new postage.

If your order is destroyed by the carrier due to address issues or being undeliverable Rucking Fotten will not held responsible for issuing a refund or providing a replacement.