General Information
All transactions are conducted in USD (United States Dollars). As the saying goes, "There are only two guarantees in life: death and taxes." Please be aware that we have no control over tax amounts, as they are solely determined by your location and your state's tax laws.
Pre-order (verb)
pre· or· der ˌprē-ˈȯr-dər
To order (something) in advance of its release.
Pre-orders are estimated to take 6-8 weeks for printing and shipping from start to finish. All releases unless otherwise stated are pre-orders.
pre· or· der ˌprē-ˈȯr-dər
To order (something) in advance of its release.
Pre-orders are estimated to take 6-8 weeks for printing and shipping from start to finish. All releases unless otherwise stated are pre-orders.
International customers are 100% responsible for all import/customs fees and taxes set by their own country. If fees/taxes are refused and left unpaid OR your order is not picked up from an access point/post office your order will be considered abandoned. If this occurs, you will not receive a refund nor a replacement order from RF.
If your order is returned back to us, you will be responsible for return shipping costs.
If your order is returned back to us, you will be responsible for return shipping costs.
Order Information
If you have forgotten to use your discount code for a new order, it can not be added to your order without canceling and placing a new order. At that point we cannot guarantee availability of the item ordered.
In-stock orders are typically processed within two to five (2-5) business days. However, please allow for a maximum of ten (10) business days for processing. Please note that weekends and holidays are not considered business days.
This does not include Archive drops which typically bring in several thousand orders. This process can take roughly 3-5 weeks from start to finish. Updates are added to the Pre-Order Updates page every other day.
Pre-Orders have an advertised lead time of 6-8 weeks from sales end till Shipping. Delays in supply chain/printing can occur, customers will be notified of delays via email.
This does not include Archive drops which typically bring in several thousand orders. This process can take roughly 3-5 weeks from start to finish. Updates are added to the Pre-Order Updates page every other day.
Pre-Orders have an advertised lead time of 6-8 weeks from sales end till Shipping. Delays in supply chain/printing can occur, customers will be notified of delays via email.
Size Changes
Notice a size error in your pre-order? We can help! You have 7-days from ordering to update your sizes. After 7-days we can no longer edit the order. However this does NOT apply to Archive and Holiday Restock releases.
Address Changes
Moving? Old Address auto-filled? No problem! As long as your order hasn't already shipped it can be changed! Just shoot us an email with your order number and your new address and we'll make sure it's shipped to the correct address.
Notice a size error in your pre-order? We can help! You have 7-days from ordering to update your sizes. After 7-days we can no longer edit the order. However this does NOT apply to Archive and Holiday Restock releases.
Address Changes
Moving? Old Address auto-filled? No problem! As long as your order hasn't already shipped it can be changed! Just shoot us an email with your order number and your new address and we'll make sure it's shipped to the correct address.
Returns are only accepted in the case of company errors, which encompass damaged items, holes/tears, wrong items or stains. We do not accept size exchanges or returns for any other reason.
If you received the wrong item please contact customer service with your order number and they'll be happy to set up an exchange immediately! Approved exchanges must be completed within two weeks of receiving your return label.
Outside of shipping errors, all sales are final. Please be aware when choosing your size/colorway. If you just ordered and need to change your size, you have 7-days to contact customer service to make those changes.
**THIS EXCLUDES HOLIDAY RESTOCK & ARCHIVE SALES.**
For further details regarding your order, please reach out to us via email at info@ruckingfotten.com.
If you received the wrong item please contact customer service with your order number and they'll be happy to set up an exchange immediately! Approved exchanges must be completed within two weeks of receiving your return label.
Outside of shipping errors, all sales are final. Please be aware when choosing your size/colorway. If you just ordered and need to change your size, you have 7-days to contact customer service to make those changes.
**THIS EXCLUDES HOLIDAY RESTOCK & ARCHIVE SALES.**
For further details regarding your order, please reach out to us via email at info@ruckingfotten.com.
Discounts don't apply to all items in that category.
For example, AOP T-Shirts and App Exclusives are excluded from all discounts, promo codes and shipping discounts.
For example, AOP T-Shirts and App Exclusives are excluded from all discounts, promo codes and shipping discounts.
We do not combine orders.
It quickly becomes a logistical nightmare and to guarantee accuracy we do not combine orders.
It quickly becomes a logistical nightmare and to guarantee accuracy we do not combine orders.
There may be slight variations; colors may appear brighter/darker on a computer/phone screen.
Tie Dye garments are a hand dyed product that vary from shirt to shirt, thus creating a 1 of 1 item. Variations apply to design and color vibrance.
Tie Dye garments are a hand dyed product that vary from shirt to shirt, thus creating a 1 of 1 item. Variations apply to design and color vibrance.
If You Have More Questions
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